BusMeCentral — Subscription & Payment Policy

Version: 2.0
Effective Date: 12 October 2026
Operator: Richard Hembu, trading as WEBSOFT-PNG
PNG Business Name Registration No.: 6-148210039
Website: https://busmecentral.websoft-png.com
Contact Email: admin@websoft-png.com

1. Purpose

This Subscription & Payment Policy explains the subscription plans, fees, payment arrangements, verification procedures, renewals and account access rules for BusMeCentral.

BusMeCentral is operated by Richard Hembu, trading as WEBSOFT-PNG, a registered business name in Papua New Guinea.

This policy forms part of the terms governing use of the application and should be read together with the Terms of Service, Privacy Policy and Cancellation & Refund Policy.

2. Subscription Plans and Pricing

BusMeCentral offers the following subscription options:

| Subscription Plan | Fee | |---|---:| | First calendar month — eligible new businesses | K0.00 | | Monthly — 1 month | K10.00 | | Quarterly — 3 months | K25.00 | | Half-yearly — 6 months | K50.00 | | Annual — 12 months | K100.00 |

All fees are expressed in Papua New Guinea kina (PGK).

The applicable subscription price and duration will be displayed in the application.

WEBSOFT-PNG may revise prices from time to time. Any revised price will apply prospectively and will not retrospectively increase the fee or reduce the entitlement for a subscription period already paid for.

Any applicable taxes will be handled in accordance with relevant legal requirements.

3. Free Trial Eligibility

Eligible new business accounts receive one free calendar month of access to BusMeCentral.

During this period:

• The subscription fee is K0.00.
• The account status is Trial.
• Normal permitted business functions are available.
• No payment is required to use the introductory trial.

The trial begins on the applicable account activation date and continues for one calendar month, as calculated by the application.

The introductory trial is available only once per eligible business, subject to reasonable fraud-prevention measures.

WEBSOFT-PNG may take reasonable steps to prevent duplicate registrations or misuse of introductory trial benefits.

The free trial does not automatically create a paid subscription.

4. Trial Expiry

When the free trial expires without an approved paid subscription, the account becomes Expired.

The business may continue to access supported existing records and reports in read-only mode.

Ordinary business transactions cannot be created, edited or deleted while the account is Expired.

The business may request a paid subscription, contact support and use available account or privacy request functions.

Existing business records are not automatically deleted solely because the trial expires.

5. Payment Methods

BusMeCentral currently uses manual subscription payment arrangements, including bank transfers where made available.

Available payment instructions are provided through the application or other authorized WEBSOFT-PNG communication channels.

Customers must use the correct payment details and provide accurate information when submitting payment notifications.

WEBSOFT-PNG does not currently operate automatic recurring bank-account or payment-card charging for subscriptions.

Customers should verify payment instructions before transferring funds and should not rely on payment details received from unknown or unauthorized parties.

6. Payment Submission

After making a subscription payment, a customer may be required to submit:

• The selected subscription period.
• Payment date.
• Transaction reference.
• Amount claimed as paid.
• A receipt or other available payment proof.

Submitting payment details does not mean the payment has been received or approved.

Payment submissions remain subject to verification.

Customers should not upload unnecessary confidential banking information, including online banking passwords, PINs or complete payment card details.

7. Payment Verification

WEBSOFT-PNG must verify that the relevant funds have actually been received before activating or renewing a paid subscription.

Verification may include checking bank transaction records, payment references, payment amounts and submitted proof.

Only the Super Admin or staff explicitly granted the relevant payment permissions by the Super Admin may approve or reject subscription payment submissions.

A payment receipt, screenshot or claimed transaction reference alone does not guarantee approval.

WEBSOFT-PNG may request additional information where reasonably necessary.

A payment submission must not be approved solely because the customer has uploaded proof of payment.

8. Subscription Activation

A paid subscription is activated only after authorized payment verification and approval.

The subscription duration is determined by the selected plan and the applicable start-date rules.

An unverified payment submission does not automatically extend an account's access.

Users can view applicable subscription status and dates through the application.

Subscription activation is subject to applicable security restrictions and valid account status.

9. Payment During a Free Trial

If an eligible business purchases a paid subscription while its free trial remains valid, the unused trial entitlement is preserved.

The paid subscription period is added without forfeiting the remaining valid free-trial time.

The application calculates the resulting subscription dates.

Payment must first be verified and approved before the paid subscription entitlement is recorded.

10. Early Renewal of an Active Subscription

If a customer renews an active paid subscription before it expires, the unused paid subscription entitlement is preserved.

The newly purchased subscription period is added to the remaining valid paid period.

Early renewal does not ordinarily cause the customer to lose days already paid for.

The renewal becomes effective following authorized payment verification.

11. Renewal After Expiry

When an expired account submits payment for a new subscription, the account remains subject to expired-account restrictions until the payment is verified and approved.

The new subscription period begins from the verified activation date.

Expired time before activation is not treated as paid subscription time.

Submitting a renewal request or payment proof does not automatically restore normal business transaction access.

12. Expired Subscription Restrictions

An Expired account may generally:

• Log in and view existing business records.
• View dashboards and available reports.
• Download supported PDF and Excel reports.
• View existing inventory and customer balances.
• Submit a renewal request.
• Contact support.
• Submit available privacy and account requests.

An Expired account cannot create, edit or delete ordinary business transactions until access is restored.

These restrictions are enforced through application access controls.

Read-only access remains subject to legitimate account security, privacy and legal restrictions.

13. Suspended Accounts

An account may be suspended for suspected fraud, serious misuse, unauthorized activity, security concerns or other legitimate reasons described in the Terms of Service.

A suspended account may have additional access restrictions beyond those applicable to ordinary subscription expiry.

Payment or renewal does not automatically override a valid security-related suspension.

WEBSOFT-PNG may require an appropriate review before restoring access to a suspended account.

14. Pending Payments

A submitted payment awaiting review may be displayed as Pending Verification or an equivalent status.

Pending payment status does not constitute confirmed payment.

WEBSOFT-PNG will assess submissions through its authorized verification process.

Processing times may vary depending on available payment information, banking confirmation and operational circumstances.

Customers should allow reasonable time for manual verification and contact support if clarification is needed.

15. Rejected Payments

A payment submission may be rejected where:

• Funds cannot be confirmed.
• The amount or payment reference is incorrect.
• The receipt is invalid or insufficient.
• The payment appears duplicated.
• Information is materially inconsistent.
• Fraud or unauthorized activity is reasonably suspected.

Customers may contact support to clarify a rejected payment or submit corrected information through the available process.

A rejected payment submission does not automatically create or extend a paid subscription entitlement.

16. Duplicate or Incorrect Payments

Customers who believe they have made a duplicate payment or paid an incorrect amount should contact WEBSOFT-PNG.

WEBSOFT-PNG will review the relevant payment records and available evidence.

Any refund or correction will be handled according to the Cancellation & Refund Policy and applicable law.

Correcting a duplicate payment must not improperly remove an unrelated valid subscription entitlement.

Where a genuine payment discrepancy is identified, WEBSOFT-PNG will take reasonable steps to reconcile the relevant records.

17. Cancellation and Non-Renewal

Customers may discontinue their subscription by choosing not to renew.

Under the current manual-payment arrangement, BusMeCentral does not automatically charge for future subscription periods.

An already-paid subscription ordinarily remains available until its scheduled expiry date, unless access is restricted for a legitimate security, misuse or legal reason.

Cancellation does not automatically entitle the customer to a refund.

After expiry, the account may remain available in read-only mode, subject to the applicable account and security restrictions.

18. Refunds

Refund requests are handled under the separate Cancellation & Refund Policy.

Refunds may be considered for verified duplicate payments, payment errors, qualifying service failures or circumstances required by applicable law.

Refunds are not automatically granted for unused subscription periods or a change of mind.

Nothing in this policy limits rights or remedies that cannot lawfully be excluded.

19. Payment Records and Audit History

BusMeCentral maintains payment and subscription records to support account administration, verification, dispute handling, security and legitimate recordkeeping.

Payment records may include transaction references, submitted proofs, verification outcomes, dates and authorized administrative actions.

Such records are handled in accordance with the Privacy Policy and applicable retention obligations.

Records may be retained where reasonably necessary for accounting, audit, dispute resolution, fraud prevention or legal compliance.

20. Subscription Notifications

BusMeCentral may provide subscription reminders before or at expiry through supported notification channels.

Where enabled, reminders may be generated approximately seven days before expiry, one day before expiry and on the expiry date.

Reminder delivery is subject to the availability and operation of the relevant notification service.

Customers remain responsible for monitoring their subscription status and arranging renewal where desired.

Failure to receive a reminder does not automatically extend a subscription or remove an applicable payment obligation.

21. Pricing or Policy Changes

WEBSOFT-PNG may update subscription options, fees or administrative procedures.

Material changes will be communicated appropriately.

Price changes will not retrospectively increase fees for already-paid subscription periods.

Updated policy versions will identify their effective dates.

Any change will remain subject to applicable law and existing customer rights.

22. Payment Disputes and Support

Customers may contact WEBSOFT-PNG regarding:

• Unconfirmed payments.
• Rejected payment submissions.
• Duplicate payments.
• Subscription activation delays.
• Incorrect subscription dates.
• Renewal questions.
• Refund requests.

Support is available through:

• Email: admin@websoft-png.com
• The BusMeCentral in-app Messages feature.
• Relevant account and privacy request processes.

WEBSOFT-PNG will review payment disputes and requests within a reasonable period, considering the available evidence and operational circumstances.

23. Applicable Law

This policy is governed by the applicable laws of Papua New Guinea.

Nothing in this policy excludes statutory rights or remedies that cannot lawfully be excluded.

Service Operator: Richard Hembu, trading as WEBSOFT-PNG
PNG Business Name Registration No.: 6-148210039
Country: Papua New Guinea
Website: https://busmecentral.websoft-png.com
Contact Email: admin@websoft-png.com